Your DC28 Animal

DC28 Animal

Contact Us

1-866-MY-DYSON
(1-866-693-9766)


The Dyson Helpline is available during the following times (CST):
Monday – Friday: 7am – 9pm
Saturday: 9am – 6pm
Closed on Sunday

questions@dyson.com

Wand suction

  • Ensure the machine is standing in the upright position.
  • Remove the wand from the machine.
  • Turn your machine on and place your hand over the end of the wand.
  • When checking suction, make sure small children, objects, and animals are removed from the area.
diagram showing how to test suction from the wand

Is the suction strong, or weaker than normal?